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Communication, feedback - style, development, skill

Everybody needs to develop in different areas even in such a common thing like communication. Some are learning to listen, others to give a good argument or to speak to the point. You have been learning about feedback many times. How to achieve a real progress? You will get an accurate description what aspects you excel in and where there are your points of development for further training. That is great!

Time allocation:

2 days

The seminar is designed for:

Managers, team or company leaders, HR professionals/managers, traders or consultants
Those who are in a direct customer contact

Benefits:

You will learn about your communication style in depth and its strengths and weaknesses
You will better understand communication of other people
You will realise what impression you leave with other people during communication
You will manage your limits in listening to others
You will be able to give quality feedback
Everything is "tailored" for you. No general principles but only what exactly you need
You will learn practical steps to improve your communication style
You will increase your ability to listen which is a key to understand yourself and others
You will gain practical experience in giving information with respect to sensitivity and perception of others. You will eliminate mistakes and deficiencies while working with people. This way you will increase the success of the whole team!

Content:

You will get an idea about different communication styles.
You will see individual steps of the feedback process.
You will describe what is typical for you when sharing information, how you affect others, what impression you leave, what reaction it leads to and what tendencies there are hidden behind each communication style.
Your tendencies while giving feedback
You will also understand your individual misrepresentation when listening, also some specific limits and their causes and failures in communication.
You will discover and name your own communication development issues and learn to work with them specifically.
You will try different styles of approaching people both in communication and in feedback.
You will learn to anticipate conflicts and reduce stress this way. You will help yourself and others to solve problems in communication arising from type misrepresentations on the level of interpersonal relationships - work issues as well as family ones.
You will learn specific steps to improve your communication style.